Assisting with spa treatments - top tips from The Sanctuary

• When working in a spa preparation and organisation with equipment, products and room set up at the beginning of the day are essential to ensure your day runs smoothly.
• It is important that you come across to your guest as confident, organised and grounded ready to deliver a relaxing treatment.
• Appearance should be immaculate and reflect your environment at all times people may judge your establishment’s standards, your treatment or your professional ability on first impression.
• Client modesty and towel etiquette should be a large priority as guests, especially in a spa environment, can be a little self conscious of their body and it is important not put them through unnecessary exposure.
• A thorough consultation should be carried out with every treatment so that you are able to tailor your treatment specifically to each guest and make then feel they have had the individual attention that they are paying for, this will also allow you to give them the best advice possible and recommend further treatments that may benefit them.
• It is important to keep up to date with what is going on in the industry, as these days people tend to be a bit more knowledgeable about treatments, products and the spa industry and will often ask your opinion what is best and what you think of  different treatments.
• Furthering you skills and keeping brushed up on your knowledge is a key aspect of being a good therapist, a guest will always have confidence in someone who can talk confidently and give good advice on a range of areas.
• It is essential to be aware of all contra-indications for the treatments you will be providing be able to explain the reasons why certain things may be a contra-indication.
• It is important to look after you own well being and in a sense practise what you preach, guests often ask if you follow the advice you are giving out. It is also important to look after yourself physically so that you do not run the risk of injury or ware yourself out.
• Attention to detail is the one thing that can make or break a spa treatment, by paying attention to small treatment touches and details like room temperature, water temperature and client comfort it can make a huge difference to the treatment experience.